Shipping
& Returns

Customer Care

I’m a Shipping Policy section. I’m a great place to update your customers about your shipping methods, packaging and costs. Use plain, straightforward language to build trust and make sure that your customers stay loyal!

 

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Return & Exchange Policy


If you're not satisfied with your purchase, you may return it for a refund. We will issue a refund for the purchase price of the item plus any applicable taxes to your original form of payment for items returned within 30 days. All returned items must be in their original condition; shrink-wrapped products must be unopened. Shipping fees are not refunded.

The packing slip in your shipment has specific instructions for returns. We provide a pre-printed return label with our Returns Department Address.

 

If your packing slip is unavailable, please print out the Shipping Confirmation email you received after the item(s) shipped. Include that printout in the box, and write your Order Number on the outside of the box. Returns should be sent to: 

 

Barnes & Noble
Returns Department
1 Barnes and Noble Way
Monroe Township, NJ 08831